testimonials

  • "We love our system! Clean toilets and bathtubs are wonderful!"

    "We love our system! Clean toilets and bathtubs are wonderful!"

    Jason Kary
  • "Brandon was great. Everyone has been very pleasant."

    "Brandon was great. Everyone has been very pleasant."

    Susie Perterson
  • "Excellent customer service and professional, responsive and knowledgeable"

    "Excellent customer service and professional, responsive and knowledgeable"

    Lisa Matteson
  • "Our experience with Mechanical Solutions was great. They did an awesome job with our problem."

    "Our experience with Mechanical Solutions was great. They did an awesome job with our problem."

    Megan S.
  • "I was impressed by the efficiency and competency of Vince Tesoro, the owner/operator. Also appreciated the quick response - came the day after I called."

    "I was impressed by the efficiency and competency of Vince Tesoro, the owner/operator. Also appreciated the quick response - came the day after I called."

    Deborah
  • "My sincere thanks to Craig, Brandon and Vince for the rapid response to the minor crisis at 140 West in Chapel Hill. There was a leak in one of the R/O systems hose caps and ...

    "My sincere thanks to Craig, Brandon and Vince for the rapid response to the minor crisis at 140 West in Chapel Hill. There was a leak in one of the R/O systems hose caps and Brandon solved the problem and took time to towel up the water from the pump room. I am greatly appreciative."

    Jeffrey Y.
  • "I called Mechanical Solutions, and the tech who made the visit, Jason, was super knowledgeable.
    Since the rep obviously really knew his stuff (his knowledge, not just of...

    "I called Mechanical Solutions, and the tech who made the visit, Jason, was super knowledgeable.
    Since the rep obviously really knew his stuff (his knowledge, not just of the systems involved, but understanding of the chemistry behind it all, really impressed me).
    So I decided that since I found a company that does a great job and I feel I can really trust, I'm actually delighted to say I'll be sticking with them for routine visits."

    Jessamyn in Chapel Hill ,
  • "Our experience with the Mechanical Solutions installation was excellent. Regarding price, the product we had installed was better than any other we saw and was lower in price...

    "Our experience with the Mechanical Solutions installation was excellent. Regarding price, the product we had installed was better than any other we saw and was lower in price. We were extremely happy with the service, promptness, and the willingness to do more than we expected. To illustrate how good this company is, they came out two weeks after installation to make sure everything was working as it should and to verify that our water quality had improved. We were unaware that this was part of their service and therefore pleasantly surprised."

    Raymond R.
  • "Brian and Nathan did an outstanding job on Friday in their communication and their follow-up in changing our RO membranes. I was very concerned that we could possibly contami...

    "Brian and Nathan did an outstanding job on Friday in their communication and their follow-up in changing our RO membranes. I was very concerned that we could possibly contaminate our H2O with preservative from the RO membranes. Brian took the time to explain exactly what he would do and how the previous time the RO membranes were installed what possibly occurred in the contamination of our system. Your company is very fortunate to have such excellent staff who take the time to communicate with customers."

    Mary B.
  • "My name is Mitch and I am a field service engineer with Beckman Coulter and have been involved in laboratory service for more than 29 years. Today I am at WakeMed in Garner N...

    "My name is Mitch and I am a field service engineer with Beckman Coulter and have been involved in laboratory service for more than 29 years. Today I am at WakeMed in Garner NC and I looked at your DI Water filtration installation next to the AU 480 Chemistry Analyzer.
    I have never seen, anywhere, a cleaner, nicer, more professional plumbing job in my career. The gray scd 40 PVC piping is immaculate and an example of professionalism beyond compare. Plus, all valves were labels and flow direction was indicated.
    My compliments to your service staff for a job extremely well done."

    Mitch
  • "The Mechanical Solutions technician was prompt and professional. He was very polite and friendly. He examined the water softener and resolved the issue. He did not only focus...

    "The Mechanical Solutions technician was prompt and professional. He was very polite and friendly. He examined the water softener and resolved the issue. He did not only focus on the presenting problem, but completely serviced the equipment and offered some helpful advice for maintaining the equipment and recommended products. While servicing the equipment he found a device that could be used to monitor the equipment from inside the house and took the time to try and get it working for me. He explained everything respectfully and in a way that I could understand. I was very happy with the level of customer service. I will be using them again next year."

    Tammy R
  • "Although this company is based out of our home county, they were very willing to travel the hour to get to the vacation home. They checked out the system and recommended a wa...

    "Although this company is based out of our home county, they were very willing to travel the hour to get to the vacation home. They checked out the system and recommended a water softener in the pump house and another filter system under the kitchen sink to deliver drinking and cooking water and water to the ice maker in the refrigerator.
    They did a full evaluation and installed all the components in a timely fashion.
    They have been very easy to work with and we have been thankful to find a reliable company to travel outside this county."

    Laura